Shipping policy

Shipping Policy

Thank you for choosing to shop with us! We are committed to providing you with a smooth and efficient shopping experience. Below are the details regarding our shipping process:

Free Shipping on Orders Over $100

We’re excited to offer free standard shipping on all orders over $100. This is our way of showing appreciation for your continued support.

Order Processing Times

After you place your order, we typically process and ship it within 3-5 business days. Please note that some of our products, particularly those that feature rare and high-quality herbs, may require an additional 1-2 business days to source and import these special ingredients.

Our commitment to quality means we take extra care to source only the finest materials, which can occasionally extend our preparation time. We greatly appreciate your patience and understanding during this process.

Shipping Times

Once your order has been processed and shipped, you will receive a tracking number to monitor its journey to you. Standard shipping typically takes 3-7 business days, depending on your location. Please note that shipping times may vary depending on factors such as weather conditions or carrier delays, especially during busy seasons.

International Shipping

Currently, we offer shipping within the United States. For international customers, please reach out to us directly at [your email or contact information] for further details on potential international shipping options.

Order Issues or Delays

If you have any questions or concerns about your order or shipping status, please feel free to contact us at [your contact information or support email]. Our team is here to assist you and ensure that your order arrives safely and on time.

Thank You for Your Patience

We sincerely appreciate your business and patience as we prepare your order with the utmost care and attention to detail. Your support allows us to continue providing high-quality products made from the finest ingredients available.

Thank you again for shopping with us!